Ditseh
i could log in to the ptr just fine before i merged, anyone know whats happening?
thanks

Blue Poster
Community Team - English

Blue Poster
Did you change your password over the last few months? If so, you might have luck by trying some of the old passwords.Quote:
wryxian mate.
im having some trouble with my log in aswell.
when i try to log in (with my old acc name and pw), i get an error saying i have typed wrong name/pw. but i havent. please help me out with that. This account is merged with battle.net.
And it would be lovely if I could actually help. Unfortunately, in this case, this kind of issue is covered in our Technical FAQ under "Locked characters on the PTR". Basically, it is something we cannot help with and you may not be able to access the PTR with that account. Sorry dude. :-(Quote:
Also, on my other account, i have managed to log in and moved over premade charecters. but when i try to log in i get an error saying: Charecter locked. please contact biling for more information. This account however is not merged with Battle.net. So it worked to log in ect but not log into the charecters. i tried make new one. and that worked... im quite confused:P please help me out.
would be lovely if you could help me with this :)
/luci
Community Team - English

Blue Poster
Yes that might be possible, and of course unfortunate.Quote:
What about mobile authenticator? I recently changed the code because of reseting phone, does this mean, its still requesting the old infos and therefor I can't login?
Community Team - English

Blue Poster
Frustrating, and I empathise. :-(Quote:
When i try to logon it says There is No World of warcraft Acccount associated with this battle.net account )= really sucks to not be abel to try out PTR, and when i try my old account name and Pw it says that it's attached to battle.net account xD
Community Team - English

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